Our services for M&E contractors

Education

We work together with main contractors and subcontractors and, therefore, support all parties by providing relevant information.

One of our main missions is to educate the industry about the importance of early engagement in firestopping. By M&E contractors considering firestopping at the early stages of design, this supports work at the installation stage. It gives you more time to use the support offered by the manufacturer and, ultimately, install as per the test evidence.

For M&E contractors, our toolbox talk training, or product installation training, is highly beneficial. This is product-specific training which ensures the installer not only understands the process of installing a product, but why it needs to be installed correctly.

Technical support and resources

Our friendly and dedicated technical team provide extensive technical support from design through to installation.

We have readily available documentation on our website such as downloadable installation guides.

Our YouTube page hosts a variety of helpful videos created by the team here at Quelfire. There are a range of playlists designed to educate and support customers such as how-to videos, firestopping tested details, and product spotlights.

Excellent customer service

We take pride in the customer service we deliver. Whether it is ensuring you get the best value for your money or placing a last-minute order, our team is always ready to provide excellent customer service.

Short lead times and speedy delivery

At Quelfire, we hold large stocks of most products and can generally despatch goods the same day to go out for next day delivery. These can be delivered either directly to site, your offices, or another contractor’s premises.