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Rick Hobbs

Internal Sales Support

Meet Rick, who works in customer support, processing orders and speaking to new and existing customers. When he is not connecting with customers, he is purchasing products.

Background

I previously spent 4 years in the construction industry, joining the Quelfire team in July 2021.

Role

My key responsibilities are purchasing, order processing and providing good customer service.

His biggest challenges and how he overcomes them

My biggest challenge is handling customer complaints. I overcome these by showing integrity and by keeping them in the loop. Honesty is so important when speaking to new and existing customers.

What he likes about working for Quelfire

One of my favourite things about working for Quelfire is the family atmosphere.

What he enjoys doing when not working

I enjoy seeing creation and cycling.