Find out how you can receive your goods on time

A quick update from us – on Wednesday 5th February 2025, our offices will close as we spend the day at our team building event off site.

We won’t be able to answer calls or respond to emails during this time. But rest assured, we understand the importance of your queries and will get back to you as soon as we can!

Our offices will reopen for business as usual on Thursday 6th February (7 am-4:30 pm).

The office closure will result in slight adjustments to our delivery dates; therefore, to ensure you receive your goods on time, please note the delivery information below.

Delivery information

For delivery on Wednesday 5th February, please place your orders before 2 pm on Tuesday 4th February.

Orders placed after this cut-off time, or anytime on Wednesday 5th February, will be processed on Thursday 6th February for delivery on Friday 7th February.

Please note, this is subject to courier availability.

To avoid any disappointment, we strongly encourage you to place any orders in advance.

Thank you for your patience and we look forward to continuing to work together,

Team Orange 🔥

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Get in touch:

• Call customer service on 0161 928 7308
• Email customer service at sales@quelfire.co.uk
• Email the technical team at technical@quelfire.co.uk