Rick Hobbs

I spent four years in the construction industry before joining the Quelfire team in July 2021. In my previous role, I was responsible for processing orders, reviewing contract documents, and producing job cards for the manufacturing team.

I have a range of key responsibilities, including purchasing, processing orders, and opening credit accounts following credit applications. Further to this, I maintain supplier relationships and ensure goods are delivered on time. The foundation of my role is providing excellent customer service.

My biggest challenge is managing customer complaints. I handle these by demonstrating integrity and keeping the customer in the loop. Honesty is crucial when communicating with both new and existing customers.

One of the things I most enjoy about working at Quelfire is the family-like atmosphere filled with passion and energy. Everyone feels valued and included as part of the team.

Outside of work, I particularly enjoy spending time with friends and family. I also enjoy seeing creation, cycling scenic routes, and getting out for a walk in nature to relax.