Bill Swindell

Before joining Quelfire, I developed my skills in a family-run business that supplied artists' materials, managing everything from the website to warehouse operations. When the company relocated, I had the chance to assist this talented team on their path to success.

I am responsible for maintaining the Health & Safety systems and ensuring the team continues to meet the strict standards of ISO 9001. Regular audits and routine premises checks provide me with plenty of mental and physical exercise.

What I love most about my job is watching the team work together to ensure customer satisfaction. I’m proud to be part of a vibrant and happy team where a strong rapport exists between the office and warehouse.

Among my favourite projects are implementing systems to boost the company’s efficiency and credibility, as well as organising documents and processes for optimum accountability. There is immense satisfaction in streamlining operations and helping Quelfire grow.

I have seen Quelfire grow quickly, from its early days to moving into a much larger, custom-built facility. I enjoy being part of a lively, successful company and look forward to what the future might bring.

When I’m not working, I enjoy spending quality time with friends and family and participating in occasional charity work. Being around young people is a motivating and effective way to stay active.